Frequently Asked Questions

No. Vivis Advanced Matrix is a food supplement, not a medicine. It is designed to complement a balanced diet and healthy lifestyle, not to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional if you have specific health concerns.

Take one capsule daily with food and water. For best results, take it at the same time each day. If you miss a day, simply continue the next day-do not double your dose.

We dispatch orders within 1-2 business days. Standard delivery takes 3-5 business days to most Australian addresses. You'll receive a confirmation call before your order ships to verify your address and payment method.

Yes. You have 14 calendar days from receipt to request a return. The product must be unopened and in original condition. Refunds are processed within 14 days of receiving the returned item. Contact our support team to arrange a return.

If you take prescription medications, are pregnant, breastfeeding, or have any health conditions, please consult your healthcare provider before using Vivis Advanced Matrix. Some nutrients can interact with certain medications.

We offer cash on delivery. Pay the courier when your order arrives with cash or card (Visa, Mastercard accepted). No prepayment is required. After you submit your order, our team will call to confirm details and answer any questions.

Each bottle contains 60 capsules. Taking one capsule daily, one bottle lasts approximately two months. This is a convenient way to maintain consistent daily support.

Vivis Advanced Matrix is manufactured in a certified facility meeting international quality standards. We maintain strict quality control throughout the production process to ensure every capsule meets our premium standards.

Vivis Advanced Matrix is produced in a facility that processes common allergens. If you have specific allergies or intolerances, please review the complete ingredient list carefully or contact our support team for detailed information.

If you experience any adverse reactions, stop using the product and consult your healthcare provider. While Vivis Advanced Matrix is formulated to be well-tolerated, individual responses vary. Always follow the recommended daily dose and storage instructions.